Privacy policy

Last Updated: August 26, 2026

What Information We Collect

We collect personal information when you shop with us:

  • Contact info: name, address, phone, email
  • Payment details
  • Account data: username, password, preferences
  • Shopping activity: items viewed, purchased, wishlisted
  • Device info: IP address, browser type, device details
  • Communications: emails and messages you send us

We collect this through your direct interactions with us, automatically when you visit our site (via cookies), and from service providers who help us operate.

How We Use Your Information

We use your information to:

  • Process your orders and payments
  • Create and manage your account
  • Send you order updates and customer support
  • Personalize your shopping experience and recommend products
  • Prevent fraud and secure our website
  • Send you marketing emails and ads (you can opt out anytime)
  • Comply with legal requirements

Who We Share Your Information With

We may share your information with:

  • Shopify
  • Shipping partners
  • Marketing and advertising partners
  • Law enforcement, if required by law

We do not sell your information to third parties.

Your Rights

You have the right to:

  • Access your personal information
  • Delete your information
  • Correct inaccurate information
  • Receive a copy of your data (data portability)
  • Opt out of marketing emails using the unsubscribe link
  • Opt out of targeted advertising based on your shopping activity

To exercise these rights, contact us at hello@skinsom.com or +961 71 568 981.

We will verify your identity before processing requests.

Data Security & Retention

We protect your information with reasonable security measures, but no system is 100% secure. We keep your information as long as needed to:

  • Maintain your account
  • Process transactions
  • Meet legal obligations

International Data Transfers

Your information may be transferred, stored, and processed outside your country. If we transfer data from the EU or UK, we use approved legal mechanisms (Standard Contractual Clauses) to ensure protection.

Children

We don't knowingly collect data from children under the age of majority. If a child has provided information, parents/guardians can request deletion.

Changes to This Policy

We may update this policy. Changes will be posted here with an updated date.

Contact Us

Questions? Reach out:

  • Email: hello@skinsom.com
  • Phone: +961 71 568 981

 

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